Satisfied or refund
You have a deadline of 14 (fourteen) days from the reception day to return the product to its original packing with your request of exchange or refund under written.
The returns are to be made for :
2, Rue Emile Galle
Val Euromoselle Nord
57280 Maizieres Les Metz
3, rue des Deux Luxembourg
Zum Bürgerwehr, 28
Other countries :
The exchange or the refund will be made for the deadline lower or equal in 14 (fourtheen) days after reception by our care of the returned products. The refund will be made by means of payment made during the order sent, in the name of the customer, having placed the order and at the billing address (except voucher that will be made as a discount coupon).
No voucher can be refund even partially.
The repayment of costs associated with returning products can be assured if the claim is justified. This refund will be in the form of discount coupon on our site.