General Terms of Sale
It is beforehand specified that the presents conditions govern sales made by VisonStyle®, products were proposed on the mentioned site: visonstyle.eu By navigating on visonstyle.eu or by ordering one of the products proposed on this site, the customer agrees to be bound by the presents conditions which apply to any offer, order and agreement between the customer and the company, as well as to any operation necessary for their execution.
The presents conditions are accessible to all on the trade web site of VisonStyle®. VisonStyle® reserves the right to modify at any time the presents general conditions subject to creating these modifications on its web site.
ARTICLE 1 - PRICE LIST
The sale prices of products mentioned on our site are indicated any included taxes in Euro (TVAC).
The expenses of delivery are not included in the prices displayed on our web site, for all orders they are based relation with items weight and country destination. The handling and preparation are added directly to the shipping. Other additional costs which can possibly be put chargeable to the customer are indicated separately.
When ordering to a country other than Luxemburg you are considered as the importer of one or several concerned products.
The sale prices of products can be modified by VisonStyle® at any time. The prices of the products which will have been bought during the passage of the order cannot be any more modified.
Products remain the property of VisonStyle® up to the complete payment of the price.
ARTICLE 2 - ORDERS
Any order supposes the support without limitation or reserve for the presents generals terms of sale.
From the moment the customer booked order by clicking the icon to validate, it is considered as having accepted with full knowledge of the facts and without reserves the presents generals terms of sale, the prices, the volumes and the quantities of products proposed in the sale and ordered.
Unless proved otherwise, the data registered by VisonStyle® constitute the proof of all the transactions taken place by VisonStyle® and its customers.
If a product is out of stock you will be warned of it by e-mail. It will be up to you to write us by e-mail to choose another product or ask for the refund. Only the price of one or several products will been paid off, safe in the case of a complete order.
In the eventuality of a prolonged unavailability (more than 1 (one) month), your order or your product will automatically be cancelled and you will be paid off on the same way of refund as your order (except voucher that will be made as a discount coupon). Voucher can't be refund even partially.
ARTICLE 3 - SENDING / DELIVERY
Products are sent after reception of the order and its payment.
The deadline of expedition is between 1 and 2 working days.
In the case of an order passed before 11:00 am with request of express delivery D+2, the expedition will be made the same day with delivery two days after maximum. (available for Belgium, France and Luxemburg)
VisonStyle® cannot be kept person in charge of the consequences due to a delay of routing.
It was expressly advisable that ownership transfer of the ordered items becomes actual from its sending.
As a consequence the buyer accepts all the risks, particularly those connected to the transport. It falls to the buyer to make, if need be, the reserves of use before taking delivery.
ARTICLE 4 - PAYMENT
The payment of your purchases is made from the recording of the order :
- Credit card (SSL secured)
- Paypal (SSL secured)
- bank transfer (only in euros)
(The payment must be realized during the order by the buyer. Payment should be made in euros only. At any time, the paid sums cannot be considered as deposit or advances). Vouchers are not refundable or exchangeable.
The buyer guarantees in VisonStyle® that he arranges authorizations possibly necessary to use the method of payment which he will have chosen, during the recording of the order form.
VisonStyle® reserves the right to suspend or to cancel any order and/or delivery, whatever is its nature and level of execution, in case of non-payment of any sum which would be due by the buyer or in case of incident of payment.
ARTICLE 5 - SATISFIED OR REFUND
You have a deadline of 14 (fourteen) days from the reception day to return the product to its original packing with your request of exchange or refund under written.
For any return, please include a note explaining the reason for your return to the following address:
2, Rue Emile Galle
Val Euromoselle Nord
57280 Maizieres Les Metz
3, rue des Deux Luxembourg
Zum Bürgerwehr, 28
Other countries :
The exchange or the refund will be made for the deadline lower or equal in 14 (fourtheen) days after reception by our care of the returned products. The refund will be made by means of payment made during the order sent, in the name of the customer, having placed the order and at the billing address (except voucher that will be made as a discount coupon). Voucher can't be refund even partially.
The repayment of costs associated with returning products can be assured if the claim is justified. This refund will be in the form of discount coupon on our site.
ARTICLE 6 - CUSTOMER SERVICE
For any information or question relative to the follow-up of your order, you can contact us by clicking here.
ARTICLE 7 - INTELLECTUAL PROPERTY
All the texts, the comments, the illustrations pictures, photos and the images reproduced on the site VisonStyle® are reserved in conformance with the copyright as well as in conformance with the intellectual property and for the whole world.
Only a private use is allowed after express agreement of VisonStyle®.
Any other use is essential of imitation is forbidden, and subject to legal proceedings. Any total or partial reproduction of the catalog of VisonStyle® is strictly forbidden without written authorization written by VisonStyle®.
ARTICLE 8 - RESPONSIBILITY
The proposed products are in accordance with the current Luxemburgish legislation.
The responsibility of VisonStyle® could not be hired in case of non-compliance with the legislation of the countries where products are delivered.
It is up to you to verify or control with the local authorities the possibilities of import or use of the products which you intend to order.
All the texts, the comments, the illustrations pictures, photos and the images are not contractual.
Consequently, the responsibility of VisonStyle® could not be hired in case of error in the illustrations or the description of products.
VisonStyle® will incur no responsibility for any consequential damage because of the present, the operating loss, the loss of profit, the loss of chance, damage or expenses.
Hypertext links can send back towards other sites that the visonstyle.eu website.
VisonStyle® releases any responsibility in case of the contents of these sites would violate the current legal and statutory requirements.
VisonStyle® cannot be kept for person in charge of the non-fulfilment of the contract in case of stock shortage or unavailability of the product because of a case of absolute necessity, disturbance or all-out or partial strike in particular postal services and means of transportation and/or communications.
VisonStyle® cannot be kept for person in charge of any consequential damage which could arise because of the purchase of products.
VisonStyle® could not be responsible for quite loss of data, files. It is up to the customer to proceed to all the necessary protections.
ARTICLE 9 - PARTIAL NOT VALIDITY
If one or several conditions of the present general terms of sale are kept for valid or declared as such in enforcement of a law, a regulation or following a definitive decision of a competent jurisdiction, the other conditions will keep all their strength and their reach.
ARTICLE 10 - STRAIGHT AHEAD APPLICABLE - DISPUTES
The present general terms of sale are drafted in French (original version), translated in English for the completeness of the site.
In case of dispute, the customer will first contact VisonStyle® for an amicable solution.
In order to settle extra-judicial disputes related to purchase and consumption, the European Union has set up an online platform ("ODR Platform"), http://ec.europa.eu/consumers/odr.
ARTICLE 11 - NAME SPECIFIC INFORMATION
The customer expressly agrees that his personal data are subject to computer processing. VisonStyle® agrees to comply with the legal provisions in force. You have a right of access, a rectification, and an opposition to the particulars concerning you. For it it’s enough to make to us the request by clicking here, indicating to us your name, first name and address.
For more information see our policy of "the protection of personnal data" click here.
VisonStyle® - January 2019